Frequently Asked Questions

Your health is personal — and your questions deserve real answers. If you’re unsure where to begin, confused by your symptoms, or want clarity before scheduling your visit, we’re here to support you with compassion, expertise, and guidance every step of the way.

Have Any Questions?

  • All visits with Aafiya Wellness & Weight Loss are conducted virtually — no waiting rooms, no commutes, and no rushed appointments.

    You’ll meet directly with Dr. Ali from the comfort and privacy of your home.

    To ensure secure, seamless care, all telehealth visits, messaging, lab results, and treatment communication take place through the SigmaMD app. Patients will be asked to download the app to schedule their first visit, access their patient portal, message Dr. Ali, view lab results, and join telehealth sessions.

  • Yes — routine labs are included with both the initial comprehensive evaluation and monthly membership.

    If additional or specialized testing is required, Dr. Ali will review your options and pricing with you before ordering.

  • Most patients notice improvement within two weeks — in energy, mood, digestion, or sleep — and a visible transformation by three months.

  • No. Medications and imaging are billed separately.

    Prescriptions can be filled through any pharmacy using insurance or cash pay, depending on preference and coverage.

  • Aafiya Wellness & Weight Loss operates as a direct-care, self-pay practice, meaning we don’t bill insurance for visits.

    This allows for longer, more personalized appointments and transparent pricing — without surprise bills or third-party interference.

  • Yes. You are free to use your insurance at any lab, pharmacy, or imaging center if you prefer.

    However:

    • Routine labs are already included with your membership.

    • Any additional labs or imaging ordered through Aafiya Wellness & Weight Loss are offered at discounted cash-pay prices and are paid at the time of service through Aafiya or at the imaging center.

    • If you prefer to use insurance instead, you may do so directly at the lab or imaging facility.

    • Medications and imaging are not included in membership fees and are billed separately by the pharmacy or imaging center.

  • All visits are billed directly through Aafiya Wellness & Weight Loss at the time of service.

    You’ll always know your costs upfront — no hidden fees, no surprise bills, and no prior authorization delays.